Overview
Before activating your campaign, we recommend testing your Shopify tracking end to end.
Use Simulate to confirm that Shopify events and purchases are correctly tracked by mediasmart.
How to Simulate step-by-step
Go to the Campaign > Creatives area; or at a strategy-level.
Find the creative you want to simulate and click on the 'Simulate' button beside its name, as shown in the screenshot.
A tab will open with your simulated creative; click on the ad to check that it is working as intended.
Simulated creatives
Once the simulation page opens.
Switch ON 'CTV performance'. A QR code will appear, you can scan it to make sure you're using the same network as the simulation page.
Play the video ad.
Proceed to do the actions you want to track. Go to your store and simulate different events: landing to the website, checking product page, adding to the cart, and checkout with payment info and actual purchase.
After 10 -15 minutes, check the campaign 'Today' section, you should see the conversion(s) that you have tested.
If the conversions do not show even if you have triggered them with the test, please, contact support@mediasmart.tv to help you troubleshoot.